Impact Factor (2025): 6.9
DOI Prefix: 10.47001/IRJIET
Employee turnover is a persistent
challenge for HR departments, especially within large organizations that
utilize complex enterprise systems like SAP SuccessFactors and SAP HCM. This
study presents a machine learning-based predictive framework to identify
potential employee exits before they occur, leveraging historical HR data
spanning performance, compensation, demographic, and behavioral metrics. By
training and validating various machine learning models—including Random
Forest, Gradient Boosting, and Neural Networks—on anonymized employee datasets
extracted from SAP modules, we aim to uncover patterns and leading indicators
of voluntary and involuntary turnover. The methodology incorporates data
preprocessing, feature selection, class balancing, and model interpretability
strategies such as SHAP values. Our results demonstrate that the Random Forest
model achieved the highest accuracy at 86%, with critical predictors being low
engagement scores, lack of internal mobility, and stagnant compensation growth.
The study concludes by offering a framework for proactive retention strategies
and outlines implications for integrating AI-driven insights directly into HR
workflows. These findings contribute to the evolving practice of predictive HR
analytics and establish a replicable pipeline for real-time turnover
forecasting using enterprise resource data.
Country : USA
IRJIET, Volume 5, Issue 12, December 2021 pp. 102-106