International Research Journal of Innovations in Engineering and Technology - IRJIET International Open Access, Monthly, Peer Reviewed, Reputed Journal ISSN (online): 2581-3048

Impact Factor (2025): 6.9

DOI Prefix: 10.47001/IRJIET

Role of the Project Management Office (PMO) in Enhancing Project Success Factors in Saudi Arabia: A Case Study of the Jazan Region

Abstract

The crucial role of a Project Management Office (PMO) in the construction engineering field is essential for ensuring project success. This research paper examines the conceptualization of PMOs for engineering and construction enterprises, underscoring the necessity for specialized structures to oversee projects in a coordinated and centralized manner. The study explores various PMO models and functions proposed by different authors, addressing the challenge of determining specific functions for implementation in a given context. It aims to propose a set of functions for a supportive PMO in an engineering and construction company, including the development and implementation of a PM methodology, provision of tools for project management support, and enhancement of PM competencies. Furthermore, the paper discusses the different types and roles of PMOs, emphasizing their evolutionary nature and operation at multiple organizational levels based on maturity. It emphasizes the substantial impact a PMO can have on an organization and the critical need for broad support for its operations across the organization, not limited to management levels. In addition, the study offers a comprehensive guide to PMOs, defining the project management office and its various types, encompassing project, program, and portfolio management offices. It delineates the roles and responsibilities of a PMO, stressing the importance of standardizing and enforcing project management standards across an organization.  Overall, the research aims to illuminate the value that PMOs bring to an organization, particularly in the context of engineering and construction enterprises, and to provide insights into the significance of a value-centric PMO, its primary roles and responsibilities, and its contribution to successful project outcomes.

Country : Kingdom of Saudi Arabia

1 Dr. Khaled Muhammad Ali Muhammad2 Eng. Ibrahim Dhafer Ali Kariri3 Eng. Ahmed Suliman Dhayhi4 Eng. Saeed Ali Alkhathami5 Eng. Turki Abdulkhaliq Mana Alqarni6 Eng. Hani Hamed Alzawawi

  1. Project Management Director, Jazan Region Municipality, AD Engineering Co, KSA, Jazan
  2. Vice Mayor of Jazan Region, and Undersecretary of Jazan Municipality for Projects and Public Health, KSA, Jazan
  3. Project Management Director, Jazan Region Municipality, KSA, Jazan
  4. Senior Professional Mechanical Engineer, Ministry of Municipal and Rural Affairs and Housing, KSA, Riyadh
  5. Project Manager, Ministry of Municipal and Rural Affairs and Housing, KSA, Riyadh
  6. Project Planning manager, Ministry of Municipal and Rural Affairs and Housing, AECOM Engineering Co, KSA, Riyadh

IRJIET, Volume 8, Issue 3, March 2024 pp. 111-127

doi.org/10.47001/IRJIET/2024.803015

Full Paper
Download

References

  1. Mahmoud Ershadi, Marcus Jefferies, Peter Davis & Mohammad Mojtahedi (2021) Project management offices in the construction industry: a literature review and qualitative synthesis of success variables, Construction Management and Economics, 39:6, 493-512, DOI: 10.1080/01446193.2021.1916052.
  2. Paton, S. and Andrew, B., 2019. The role of the Project Management Office (PMO) in product lifecycle management: a case study in the defence industry. International journal of production economics, 208, 43–52.
  3. Sergeeva, N. and Ali, S., 2020. The Role of the Project Management Office (PMO) in stimulating innovation in projects initiated by owner and operator organizations. Project management journal, 51, 440–451.
  4. Martinez Sanz, M.M. and Ortiz-Marcos, I., 2019. Dimensions of knowledge governance in a multi-PMO project context. International Journal of Managing Projects in Business.
  5. Paton, S. and Andrew, B., 2019. The role of the Project Management Office (PMO) in product lifecycle management: a case study in the defense industry. International journal of production economics, 208, 43–52.
  6. Sandhu, M.A., Al Ameri, T.Z., and Wikstrom, K., € 2019. Benchmarking the strategic roles of the project management office (PMO) when developing business ecosystems. Benchmarking: an international journal, 26, 452–469. https://doi.org/10.1108/BIJ-03-2018-0058.
  7. Parchami Jalal, M. and Matin Koosha, S., 2015. Identifying organizational variables affecting project management office characteristics and analyzing their correlations in the Iranian project-oriented organizations of the construction industry. International journal of project management, 33, 458–466.
  8. Bredillet, C., Tywoniak, S., and Tootoonchy, M., 2018. Why and how do project management offices change? A structural analysis approaches. International journal of project management, 36, 744–761.
  9. Faiq M. S. Al-Zwainy *, Alaa M. Shalal, Ibraheem A. Mohammed. 2016. Reviewing Application of The Project Management Office in Construction Sector. International Journal of Engineering Sciences & Research Technology, 5(9):602-620. DOI: 10.5281/zenodo.154573.
  10. Desouzaa, K. C. and J. Evaristob, R. 2006. Project management offices: A case of knowledge-based archetypes. International Journal of Information Management, 26 (2006): 414–423.
  11. Dai, C.X. and Wells, W.G. (2004) An Exploration of Project Management Office Features and Their Relationship to Project Performance. International Journal of Project Management, 22, 523-532.http://dx.doi.org/ 10.1016/j.ijproman.2004.04.001.
  12. Oliveira, J., Boaventura-Cunha, J. and Oliveira, P.M. 2017. Automation and control in greenhouses: State-of-the-art and future trends. In CONTROLO 2016. Springer, Cham., 402: 597-606.
  13. Winch, G.M. (2010) Managing Construction Projects. 2nd Edition, Willey-Blackwell.
  14. Pellegrinelli, Sergio & Garagna, Luciano. (2009). Towards a conceptualisation of PMOs as agents and subjects of change and renewal. International Journal of Project Management. 27. 649-656. 10.1016/j.ijproman.2008.12.001.
  15. Crawford, E. R., LePine, J. A., & Rich, B. L. (2010). Linking job demands and resources to employee engagement and burnout: A theoretical extension and meta-analytic test. Journal of Applied Psychology, 95(5), 834–848. https://doi.org/10.1037/a0019364.
  16. Artto, Karlos&Kulvik, Iiro&Poskela, Jarno&Turkulainen, Virpi. (2011). The integrative role of the project management office in the front end of innovation. International Journal of Project Management - INT J PROJ MANAG. 29. 408-421. 10.1016/j.ijproman.2011.01.008.
  17. Hurt, M. & Thomas, J.L. (2009) “Building value through sustainable project management offices”, Project Management Journal, 40 (1), pp. 55 – 72.
  18. Hill, G.M., 2004. Evolving the Project Management Office: A Competency Continuum. Information Systems Management, 21(4), pp.45-51. doi: http://dx.doi.org/10.1201/1078/44705.21.4.20040901/84187.6.
  19. Kutsch, E., Ward, J., Hall, M., & Algar, J. (2015). The Contribution of the Project Management Office: A Balanced Scorecard Perspective. Information Systems Management, 32(2), 105-118. https://doi.org/10.1080/10580530.2015.1018768.
  20. Aziz, E. E. (2014). The PMO: your key to strategy execution and results delivery. Paper presented at PMI® Global Congress 2014—EMEA, Dubai, United Arab Emirates. Newtown Square, PA: Project Management Institute.
  21. Hindi, M. B. (2013). The Project Management Office (PMO): Its Responsibilities and Structure (Doctoral dissertation. The British University in Dubai (BUiD).
  22. Snyder, C., & Parth, F. (2007). Introduction to IT project management. USA.
  23. What is PMO in Project Management? (n.d.). Visual-paradigm.com. Retrieved February 18, 2024, from https://www.visual-paradigm.com/guide/project-management/what-is-pmo-in-project- management/.
  24. Project management office (PMO). (n.d.). Project Manager. Retrieved February 18, 2024, from https://www.projectmanager.com/guides/pmo.
  25. Gupta, M., & Saviom Software. (2023, September 12). What are PMO roles and responsibilities in an organization. Resources Library. https://www.saviom.com/blog/pmo-roles-responsibilities-organization.
  26. Hubbard, D. G. & Bolles, D. (2012). Executive PMO—Blending project management and business management. Paper presented at PMI® Global Congress 2012—North America, Vancouver, British Columbia, Canada. Newtown Square, PA: Project Management Institute.
  27. Janick Wrona (D). (2020, September 5). Can a PMO boost project execution? Linkedin.com. https://www.linkedin.com/pulse/can-pmo-boost-project-execution-janick-wrona-d-phil-.
  28. Strasser, J. (2024, February 1). 7 project management trends in 2024 – where are we headed? Blog Project Management for Companies; The Project Group. https://www.theprojectgroup.com/blog/en/project-management-trends/.
  29. Patra, A. (2024, February 14). 14 project Management Trends emerging in 2024. Replicon. https://www.replicon.com/blog/project-management-trends/.
  30. Eira, A. (2019, October 28). 8 latest project management trends & forecasts for 2024 you should know. Financesonline.com. https://financesonline.com/project-management-trends/.
  31. (N.d.). Thedigitalprojectmanager.com. Retrieved February 18, 2024, from https://thedigitalprojectmanager.com/industry/reports/project-management-trends/.
  32. Kashyap, V. (2019, December 15). Project management trends (2024): What does the future look like. Proof Hub. https://www.proofhub.com/articles/project-management-trends.
  33. Davis, K. D. (2020, February 5). Top 5 Project Management Trends Emerging in 2024. Knowledgehut.com. https://www.knowledgehut.com/blog/project-management/top-project-management-trends
  34. Landau, P. (2021, November 23). Remote project management: A quick guide with best practices. Project Manager. https://www.projectmanager.com/blog/remote-project-management.
  35. Remote project management. (2022, March 3). Kissflow.com; Kissflow. https://kissflow.com/project/remote-project-management/.
  36. Haynes, I. (2020, May 8). Working from home tips for project managers. Blog Wrike; Wrike. https://www.wrike.com/blog/tips-for-working-from-home-project-manager/.
  37. Alchoufi, S. 2023. Proposal for a Project Management Office "PMO" in the Public Establishment of Housing in Syria, Building Information Modelling and Management Master.
  38. Maya, R. (2020). Proposed Framework for Professional Management to Syrian Construction Projects. Tishreen University Journal for Research and Scientific Studies (Arabic text).
  39. Nasser, Y. (2021). Impact of establishing Technical Project Management office (PMO) on Improving "Organization Performance" An analytical case study of Syriatel Company Syrian Arab Republic (Arabic text).
  40. Esquierro, J. C., do’Volle, A. B., Soares, C. A. P., & Vivas, D. C. (2014).  Implementation of a project management office in a public sector organization: A case study involving a sanitation institution. International Review of Management and marketing, 4(1), 1-12.
  41. Al Ameri, TareqZeyadAwad, "The Roles of the Project Management Office In The Execution of the Organizations Strategic Plan" (2016). Dissertations. 56.  https://scholarworks.uaeu.ac.ae/all_dissertations/56.
  42. Wirick, D. (2011). Public-sector project management: meeting the challenges and achieving results. . John Wiley & Sons.
  43. Symeonidi, M. (2010). The PMO as an innovative tool for the Public Electricity Organization.
  44. Salameh, H. (2014). A framework to establish a project management office. European Journal of Business and Management, 6(9), 19-26.
  45. Spalek, S. (2012). The role of project management office in the multi project environment. International Journal of Management and Enterprise Developement, 12(2), 172.
  46. Raharjo, T., Purwandari, B., Satria, R., & Solichah, I. (2018). Critical success factors for project management office: An insight from Indonesia. In 2018 Third International Conference on Informatics and Computing (ICIC) (pp. 1-6). IEEE.
  47. Hobbs, B., & Aubry, M. (2007). A multi-phase research program investigating project management offices (PMOs). The results of phase 1. Project management journal, 38(1), 74-86.
  48. Aubry, M., Müller, R., Hobbs, B., & Blomquist, T. (2010). Project management offices in transition. International Journal of Project Management, 28(8), 766-778.
  49. Hill, G. (2008). The Project Management Office Handbook. New York: Auerbach Publications, 2008, 752 s. ISBN: 978-1-4200-4680-9. New York: Auerbach Publications, 752 s. ISBN: 978-1-4200-4680-9.
  50. Dostal, P. (2020). Innovation of the Project Management Office.
  51. Milin, D., Moraca, S., Jašarevic, N., &Hadzistevic, M. (2012). ANALYSIS OF THE POSSIBILITY FOR ESTABLISHING PROJECT MANAGEMENT OFFICE (PMO) IN COMPANIES IN SERBIA. International Journal for Quality Research, 6(3).
  52. Singh, R., Keil, M., & Kasi, V. (2009). Identifying and overcoming the challenges of implementing a project management office. European journal of information systems, 18, 409-427.
  53. Giraudo, L., & Monaldi, E. (2015). PMO evolution: from the origin to the future. Project Management Institute.
  54. PM Solutions Research, Inc. (2022). The state of the PMO 2014 [Report]. Available at: http://www.pmsolutions.com/reports.
  55. Crawford J. K. (2011). The Strategic Project Office (various pages) 2nd Ed. New York: CRC Press.
  56. Muhammad, K.M.A. 2022. An overview and study of Labor Safety in Building Construction Sites of Egypt. International Journal of Advanced Engineering and Business Sciences (IJAEBS), Volume 3, Issue 3, (p.76-90). DOI: 10.21608/ijaebs.2022.160211.1033.
  57. Muhammad, K. (2023). Sustainable Building and Assessment Criteria for Residential Building in Egypt and How to Apply. Journal of Contemporary Technology and Applied Engineering, 2(2), 12-27. doi: 10.21608/jctae.2023.245112.1019.
  58. Khaled Muhammad Ali Muhammad, Hesham Galal El Shimy & Anas Abd El Hamid Abd Elsalam (2024) Evaluating the quality of construction projects in Egypt and identifying the factors that influence deviation, HBRC Journal, 20:1, 43-54, DOI:10.1080/16874048.2023.2299526.

Copyright @ 2026-2017 IRJIET. All Right Reserved.

Developed by Byzero Technologies