Impact Factor (2025): 6.9
DOI Prefix: 10.47001/IRJIET
The rapid evolution of virtualization
and cloud computing presents transformative potential for higher education
institutions (HEIs), particularly in resource-constrained settings like Sierra
Leone. Despite their proven benefits in developed nations, significant gaps
remain in understanding their adoption challenges and impacts in African HEIs.
This study evaluates the implementation of these technologies at Njala
University, addressing critical research gaps in IT outsourcing strategies for
developing regions. Employing a mixed-methods approach, the research combines
quantitative surveys (N = 1,000) and qualitative interviews (n = 15) to assess
three key hypotheses: the impact on IT resource management (H₁), operational
efficiency (H₂), and educational outcomes (H₃). Findings reveal strong
correlations (r = 0.805–0.939, p < 0.001), confirming significant
improvements in all areas, with 87.6% of respondents reporting enhanced IT
management and 76.7% observing better educational efficiency. However,
infrastructural deficits (e.g., unreliable internet) and skill gaps emerged as
critical moderators. The study validates the
Technology-Organization-Environment (TOE) framework while proposing
"infrastructure viability" as a new construct for developing contexts.
Practical implications include prioritizing bandwidth upgrades, capacity
building, and localized cloud policies. Despite its contributions, the
single-institution focus limits generalizability, suggesting the need for
cross-national studies. Future research should explore longitudinal
cost-benefit analyses and policy frameworks to support scalable adoption. This
work provides actionable insights for HEIs and policymakers, bridging the gap
between theoretical models and real-world implementation in resource-constrained
environments.
Country : West Africa / China
IRJIET, Volume 9, Issue 5, May 2025 pp. 400-416