Impact Factor (2025): 6.9
DOI Prefix: 10.47001/IRJIET
The life
insurance industry is at a tipping point and there is a paradigm shift as
companies are adopting Machine Learning (ML), Artificial Intelligence (AI) to
strengthen predictive analytics and risk management frameworks. Rapid
Technologies are cheap-and-cheerful approaches for interrogating large volumes
of data and enable insurers to predict customer behavior, predict risk, and
make underwriting and claims processing more efficient." This paper
explores the uses of ML and AI in life insurance including predictive modeling,
fraud detection, customer segmentation, and personalized risk assessment.
Hence, in this paper, we demonstrate through case studies and empirical
researches how AI models can mitigate operational risks to support profit,
decision making. We further explore AI adoption challenges tied to data
quality, regulatory restrictions and the ethical concerns around deploying
algorithms to make decisions. There is evidence that AI and ML can
revolutionize life insurance risk management, giving insurers the ability to
predict new risks or offer more customization in their products to consumers.
Finally, the study closes with a discussion on future research directions on
how AI could be combined with upcoming technologies like blockchain in dealing
with data security and life insurance business processes transparency.
Country : USA
IRJIET, Volume 9, Issue 7, July 2025 pp. 49-55