Bus transport is the backbone of delhies as over two thirds of the population depends on it as a mode of transit. Here is a pressing need to identify the baseline situation and recognize the issues with services offered and take immediate measures for reforms in the system. This paper examines the key issues with the blue lines that consist of improper operation and driving habits due to incorrect set of incentives for the owners as well as the crew. The Issues with the public provider of the bus facility, Delhi Transport Corporation are also determined which is facing incurred losses of over 6000 crore. Over the years, traffic volumes on roads have increased considerably. Henceforth, traffic congestion continues to worsen producing longer commute times, increased energy consumption and air pollution, besides robbing people of a precious commodity their time. ITS has emerged as a worldwide solution to handle these problems. Like any other transportation system, building a good intelligent transportation system requires considerable planning and financial resources.